We are looking for a skilled IT coordinator who will maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems.
Responsibilities:
Coordinating and organizing department tasks and events
Instituting protocols for the use of IT across departments and projects
Providing advice on the most suitable IT choices
Providing technical support or training for systems and networks
Acting as a link between end users and higher-level support
Installing and configuring software and hardware (printers, network cards etc.)
Managing all software licensing
Monitoring system and network performance
Performing troubleshooting, repairs and data restoration
Providing staff with training in how to use hardware, software, and cloud-based services
Performance maintenance activities (e.g. backups)
Maintaining licenses and upgrade schedules
Collaborating with other professionals to maintain standards and functionality
Requirements and Skills:
Proven experience of Service Desk software
Proven experience as an IT coordinator or a similar role
Experience in network management and help desk support is appreciated
Solid knowledge of IT systems and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
BSc / BA in information technology or computer science is preferred
Applicants who can join immediately will be given priority.
CV, qualifications, experience certificates, a valid passport copy to be sent to