{"id":17989,"date":"2024-01-25T20:24:47","date_gmt":"2024-01-25T16:24:47","guid":{"rendered":"https:\/\/alwasl.ac.ae\/?page_id=17989"},"modified":"2024-08-17T05:10:24","modified_gmt":"2024-08-17T01:10:24","slug":"it-and-technical-support-department","status":"publish","type":"page","link":"https:\/\/alwasl.ac.ae\/en\/it-and-technical-support-department\/","title":{"rendered":"IT and Technical Support Department"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17989\" class=\"elementor elementor-17989\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-65fbbdc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65fbbdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb71145\" data-id=\"fb71145\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-1b37714 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b37714\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-52c6d71\" data-id=\"52c6d71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9194964 elementor-widget__width-initial color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9194964\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>The Department of Information Technology is responsible for managing and supporting the technological needs of the University, overseeing a wide range of systems, including computer networks, servers, software applications, databases, and other digital infrastructure.<\/strong><\/h4><h4><strong>The IT team works with other departments at the university to ensure that technology is effectively integrated into teaching, learning, research, and administrative processes.<\/strong><\/h4><h2><strong>Tasks of the Department:<\/strong><\/h2><ol><li><h4><strong>Providing technical support to faculty members, staff, and students in hardware, software, and networking issues.<\/strong><\/h4><\/li><li><h4><strong>Managing the university&#8217;s computer network and servers, including data storage, and security, and developing and implementing information technology policies and procedures to ensure the security, privacy, and reliability of digital assets.<\/strong><\/h4><\/li><li><h4><strong>Managing software licensing and ensuring compliance with relevant laws and regulations.<\/strong><\/h4><\/li><li><h4><strong>Providing training and resources to help faculty, staff, and students use technology effectively in their work and support the use of educational technologies such as learning management systems, multimedia tools, and online course delivery platforms.<\/strong><\/h4><\/li><\/ol><h2><strong>Contact Us:<\/strong><\/h2><h4><strong>Head of Information Technology &amp; Technical Support<\/strong><\/h4><h4><a href=\"mailto:laith.alghnaimat@alwasl.ac.ae\"><strong>laith.alghnaimat@alwasl.ac.ae<\/strong><\/a><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The Department of Information Technology is responsible for managing and supporting the technological needs of the University, overseeing a wide<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-17989","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v27.7) - 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